FAQ

What are your normal office operating hours & can collections be arranged outside of these hours?

Our offices are open from 8am to 7pm, monday to friday. We will be pleased to provide an out of hours contact number should you require service outside of these times. Please contact your local deadline office for details.

Is There An Easy Guide To Remembering The Latest Collection Times For Different Worldwide Destinations?

Generally speaking the latest collection times for different worldwide destinations can be split into two distinct areas. Firstly the USA, packages destined for the USA need to be at the airport by the absolute latest 4.30pm. This would mean collecting from yourselves by 3.00pm, leaving enough time to get to the airport and complete the necessary formalities. Secondly, all other destinations need to be collected from yourselves by no later than 6.00pm. However, quite often special arrangements can be made to extend this time, but need to be confirmed with one of the Deadline offices.

When Sending Packages Abroad I Am Often Asked Whether The Item Being Sent Is ‘Docs’ Or ‘Dutiables’, What Do These Two Terms Mean?

‘docs’ – Generally means all printed matter, for example, quotes, legal documents, tenders etc. ‘dutiables’ – Generally means all consignments other than printed matter, for example, mechanical or electrical components, product samples, packaged goods etc. These terms are no longer currently in use for deliveries within the EU.

What Are Your Conditions And Levels Of Insurance?

For direct same day deliveries, each vehicle load is insured up to a value of £10,000. This figure is for the complete load and not per consignment carried. For overnight deliveries the cover on each consignment is £10.00 per kilo, i.e. a 5kgs parcel is insured for £50.00. Full value cover is available at £10.00 per £1000.00 of cover required.

How Do I Open A Credit Account?

You can either fill out an application form now on-line or telephone your nearest Deadline office to arrange for someone to call round or post an application to you.

Delivery Services

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Looking for same day direct local or national delivery?

Look no further than Deadline’s dedicated fleet of motorcycles or vans.
Immediate response with collection and delivery anywhere in the UK. Collections can be made anytime for same day delivery.
Vehicles are equipped with the latest navigational technology and instant POD’s available via hand held PDA’s.
Free insurance up to £10,000 per consignment, which can be increased on request. Special services for exhibitions, tenders, hospital/pharmaceutical runs etc.
Discounts are also available to regular customers.

Reliable direct delivery service to any destination across Europe.

Delivering to continental destinations with our own drivers and fleet of vehicles.
Minimal handling – perfect for fragile or high value goods.
Tail-lift Luton, LWB Sprinter and Refrigerated vehicles all available, £60k GIT insurance free for EE countries.
Competitive pricing – often cheaper than airfreight and consolidated road freight prices. Discounts are also available for regular customers

From your door to anywhere in the UK for delivery the following day.

This economical service is ideal for less urgent shipments.
Your dedicated Account Manager will arrange collection from your door for delivery anywhere in the UK the following day, you decide the delivery time.
Choose from before 09:00am, 10:30am, Midday or anytime the next day. Collections can be made up to 17:30 hours for next day delivery.
Simple, straightforward pricing structure with one price for the entire UK mainland. Discounts are also available for regular customers.

Reliable delivery service to any destination worldwide!

Deadline employ a team of experts familiar with every aspect of international courier shipping.
Specialists in their fields, they can ensure the quickest and most reliable service to any destination worldwide.
From documents to dutiable shipments, competitive pricing and expert advice and assistance, available for you immediately.
Discounts are also available for regular customers.

Rapid response for all of your perishable deliveries.

Immediate and direct delivery to anywhere in the UK and Europe.
Specialist multi-temperature vehicles with full log and printout.
Dual frozen and chilled compartments from ambient to -25°. Vehicles are cleaned and sanitised on a daily basis, with our fully trained and uniformed drivers.
Simple, on-board mileage tariff with competitive daily rates available.